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WELCOME TO EFUNERAL!

We are excited to partner with you. We wanted to share some important information with you so you know what to expect when a customer purchases from your eFuneral storefront.

At-Need

Preneed

Communications

We referenced a lot of messages in those videos. Here are some samples.

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Email is a great way for us to share information with you and your customers. Click below to download sample emails. This will include both at need and preneed emails.

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We send text messages to you and your staff for at-need arrangements*.

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When an at-need arrangement is made, we call your main phone number with information. We don't want you to miss our call. Click below to listen to a sample phone call from an at-need. Be sure to share this with your team and your after hours phone service provider.

* This feature is only available at the Pro and Business tiers.

Training Videos

Helping you navigate identify confirmation protocol, access your leads and ensure you have what you need to succeed with your preneed sales.

Accessing Information

Knowing what happens in your eFuneral storefront is important. Most of the information you need can be found in the dashboard.  Watch this demo video walking through eFuneral Dashboard basics. To login to the dashboard, click on the button below.

Still need help?

We are here for you.  How to get in touch with us?

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The best way to reach out for support is via the eFuneral Dashboard. This will give your eFuneral Partner Success Rep the most context to assist you.

Business Hours
 

Monday - Thursday: 8:00-4:00 CST

Friday: 8:00 - 1:00 CST

We monitor over the weekend and after hours but will have delayed response times.

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Email: support@efuneral.com
Phone: 515-305-2500

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