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EFUNERAL NETWORK

Creating more ways for your families to find you online.

As a partner to you and your funeral home, our goal is to provide the right tools and resources that will help your business grow without adding more to your plate. That is why we’re excited to introduce our newest way to drive more families to your funeral home online – the eFuneral Network; an extension of our innovative offering that gives you access to 50 million+ users, expanding your reach to even more families looking for your services online.

HOW IT WORKS

The online planning experience these new customers access through the eFuneral Network will be no different than the one you currently provide through your digital storefront. You’ll see no changes on your end with how you receive information about customers or leads your funeral home has generated.

The best part? All providers are immediately activated with the network at no extra cost, and there is no extra work on your end.

NETWORK FAQs

Will I still be able to sell preneed and at-need arrangements through the eFuneral Network?


Yes, your preneed and/or at-need services, packages and merchandise will all remain exactly the same as what you have previously established with your eFuneral Partner Success Representative.




Why does the eFuneral Network use an eFunera-branded experience, rather than my funeral home's branded experience?


Customers will be coming to your storefront from another partner of eFuneral. To make sure that the brand is consistent with what brought them to you, we will be providing an experience that aligns to the lead source. This will help with conversion and building trust. When a sale is completed, communication will come from you under your brand.




How will the eFuneral Network affect my current sales?


Our goal is to not drive away current traffic to your funeral home website, but to grow your traffic via our new network partnerships, connecting you with more partners.




If a customer arranges through the eFuneral Network how will I get the sale notification?


The sales notifications for the eFuneral Network will remain the same as they are for your branded eFuneral storefront. You will receive an email confirming the sale, and the customer information will live in the dashboard you currently use.




How does the commission structure work?


When you have a preneed sale through the network, you will earn cash rewards through our eFuneral Rewards program. This is in place of the normal commission. eFuneral Rewards are compensation for guaranteeing the services to a customer who is planning.




How will be marketing to these users for the eFuneral Network?


The eFuneral Network is designed for customers who would not otherwise know about your funeral home – bringing awareness to a new group of users through these new avenues, not competing with you for your current customer base. This includes the marketing efforts you may be currently utilizing to drive users to your eFuneral platform.




With the eFuneral Network, how will customers be serviced if they have questions, or issues with the process?


eFuneral will provide all customers with support needed throughout the process. If the customer has a specific question about your funeral home or services we aren’t able to answer, we will work to connect you with the customer so they can best be served.




How are abandoned cart leads functioning with the new eFuneral Network?


eFuneral will handle the immediate follow-up to help close those leads which come through the eFuneral Network.





Current Provider?

Contact your eFuneral Partner Success representative to schedule an account review with us and discuss your options for future growth with the eFuneral Network.

 

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Ready to become a Partner?

Schedule a demo of our entire system of online lead & sales generation resources and learn how your business can benefit from them.
 

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NETWORK PARTNERS:

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